Shipping policy

Customers will receive an order confirmation email after payment has been made. The tracking number will be notified again via the same email that received the order confirmation.

If you receive the goods that you did not order or the product is damaged / defective
You can return your online order within 7 days of receiving it.

*Please do not remove the tag or remove the product from its original packaging.

Contact our customer service team at email us at Kappathailand@bkksw.co.th You will receive delivery instructions and guidance. Once the return request has been approved.